Yes.  Click on “Book Now,” select the location, select your game, and then pick the time. Doing this minimizes the traffic in the store and helps keep the schedule on time.

Our escape room pricing works on a per-person basis, ranging from $30-$45 per player depending on your group size.

When booking, we recommend reserving spots only for your confirmed players – don’t worry, we can easily add last-minute additions at the door! As this is a live event, all tickets are non-refundable, and we staff our rooms based on your booking numbers.

For large corporate groups of 25 or more, give us a call at (831) 241-6616 to learn about our special group rates.

Same-day changes to your booking incur a $50 fee, as your reserved time slot prevents other players from booking that space.

If we’re able to resell your original time slot, we’ll gladly refund this fee. To avoid any additional charges, we recommend booking a time that works best for your entire group. While we strive to be flexible, our limited room availability makes last-minute changes challenging to accommodate.

Need to change your booking?
We have a strict 72-hour cancellation policy. The cancellation request email, must be sent at least 72 hours in advance, to christina@escaperoom831.com.

Last-minute cancellations or phone requests cannot be accommodated, as we reserve this time slot specifically for your group. Help us provide the best experience for everyone by planning your visit carefully!

As escape rooms are live events, as such, all tickets are non-refundable, so please book only for the confirmed number of players in your group – don’t worry, we can always add extra players at the door!

Need to reschedule? Simply email us at least 72 hours before your booking, and we’ll do our best to accommodate your request. While we’ll try to help with last-minute schedule changes, please understand that same-day adjustments are more challenging due to our limited room availability. Each booking can be rescheduled once only, and moving your game to a later date doesn’t make it eligible for cancellation.

Yes! Birthday parties are a blast at Oscar’s Playground! When planning, consider your group size and remember that all players under 16 need an adult present. If any kids have played our rooms before, let us know – we want everyone to experience the surprise and excitement of solving puzzles for the first time!

Please arrive 15 minutes before your scheduled game time. This ensures we can start your adventure on time and you get to enjoy your full escape room experience. Late arrivals may result in reduced game time.

Just like a movie showing, we run our escape rooms on a strict schedule. Late arrivals will lose game time, and in some cases, may forfeit both the session and payment. That’s why we ask everyone to arrive 15 minutes before their scheduled time.

We welcome players of all ages! Children 6+ can fully enjoy our escape rooms, while kids under 6 play for free. Our Game Masters expertly adjust the experience to suit all age groups, making it fun for the whole family.

Any player under 16 needs to be accompanied by an adult.  There are no exceptions to that rule. 

Note: A parent or guardian must sign a waiver for players under 18.

To ensure the best possible escape room experience for everyone, we strictly maintain our maximum player limits for each room. These limits are carefully designed to give all players the opportunity to fully participate and enjoy the adventure. We cannot exceed these limits under any circumstances.

Each escape room has a specific player limit to ensure the best possible experience for everyone. You’ll find the recommended group size in each room’s description when booking. We’ve carefully designed these limits to maximize fun and participation for all players!

All escape room bookings are private – meaning you’ll only play with your group! Simply book the number of spots you need, and the room is exclusively yours for the adventure.

Each escape room adventure lasts up to 60 minutes, but please plan to spend 90 minutes total with us. Whether you crack all the codes early or time runs out, we ensure it’s an unforgettable experience!

Dress comfortably for your escape room adventure! While the activity isn’t strenuous, we recommend wearing casual, comfortable clothing. Please avoid high heels to protect our special flooring.

Our Game Masters are here to ensure you have the best experience! Whether you want frequent hints or prefer to solve puzzles with minimal help, just let us know your preference. After all, the fun is in the challenge of figuring things out together!

Yes, we’re dog-friendly! While we love our four-legged friends, we need to consider all our guests’ comfort, including those with allergies or fears. Your pup may join you, but depending on the situation, they might need to stay in our control room or in your car. We appreciate your understanding in helping us create a comfortable environment for everyone.

Rest assured – our escape room doors are never locked! While the thrill of an escape room comes from solving puzzles, you can freely exit the room at any time through the same door you entered. Take breaks if needed (though the game clock will continue running).

Our escape rooms are family-friendly adventures, not haunted houses! While we use music and lighting to create an immersive experience, most rooms are suitable for all ages. Note that “Mystical Manor,” “A Christmas Story,” and “Innocence” are designed for fun, not frights.

Children under 9 can still enjoy solving puzzles, even if they don’t follow every story detail. If your child is sensitive to lights or music, or if you have any concerns, give us a call at (831) 241-6616 to discuss the best room choice for your family.

Don’t worry, if you don’t escape in time – it’s all about the fun! After your game, you can choose to learn how close you came to solving everything, or keep the mystery alive for your next visit. And yes, many players come back for another try at cracking the codes!